This company really got from bad to being the worst in terms of customer centricity and service. Im borderline planning to write a boycott petition against them - predatory pricing, estimated times getting worse, and most critical or all they have absolutely the most useless, automated customer service hub and the company doesnt give 2 hoots about you as a customer. We ordered beverages as a bundled add on to our main meal, they didnt confirm the delivery address of the add on which was tied to another address, and the driver left it on the ground at another location saying theu couldnt get us on our phone number. HOW DO YOU CALL A TOURIST WHEN WE DIDNT GET A LOCAL NUMBER?! And we tried contacting customer service via all means to no avail, uber's automated system takes you on a looped ride. This is the worst company with the worst product and policies, on top of having the worst customer service.
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