I placed a food order on Uber Eats and the driver marked it as ‘delivered’ even though it never arrived. There was no delivery photo and no proof that it was left at my home. I called Uber support to find out what happened, and after speaking with them, the delivery details disappeared from my app. Support did not help me at all. When I asked to speak with a supervisor, they hung up on me. I filed a report online and called again, and they told me they would call me back… they never did. At this point, Uber Eats is refusing to refund my money for an order I NEVER received. Whether the driver took the food or delivered it somewhere else, I should not be paying for something I never got. This is unacceptable, extremely unprofessional, and I just want my money back
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