I ordered from KFC and carefully followed the rider on the app. Upon leaving my apartment to find the rider, i was informed that my items were undeliverable. Was informed by uber support that the rider attempted to ring when they got to my apartment, explained how i got no calls or text and evidently so, i didn't receive a text message until 14 minutes after the fact!. Ubereats declined a refund or redelivery, i offered to pick my item from the store and they couldn't guarantee I'd get my food. No food, No refund, 15 quids lost and my food gone without a trace!!!!!
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