That is an overly generous rating. I placed an order for my friend and me, as I intended a lazy day of no cooking. The updates were looking promising until it stated that my delivery driver, 'HAZIZ', was 1 minute away, then 2, then 1 minute. It stated that 'Haziz' was calling me to tell me my order had arrived. No, he didn't; my phone was on, and no call came through. It then showed a photo of him delivered to the wrong number, wrong house. I waited for an order that never arrived, going hungry. I was charged £36.08, and trying to contact customer services is like walking in the forest, blindfolded, in the middle of the night. NEVER use Uber Eats, or anything Uber-related. Terrible company, shouldn't be allowed to operate, and should be closed down.
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