On Monday, November 24, I ordered from a restaurant called Full Wings at 9:14 PM. Little did I know that the restaurant that I ordered from was located at the distance of 25.9 km (Repentigny) from my address in Montreal! The same restaurant chain is also located less than 2 km away where I thought that delivery was arriving from! I have no idea why my order was accepted by a restaurant who should have seen right away that my address was too far to deliver!! Delivery drivers kept changing while I was following the tracking system on Uber eats, and one of them was very rude when I was kind enough to message him through the app, explaining that I was waiting for my order over 60 minutes! He told me that he only received my order 10 minutes earlier and it was already past 10:30 PM, and that he was 50 km away from the restaurant and blocked me right after! Needless to say, I cancelled my order and I was lucky that I’m entitled to a full reimbursement… What if I wasn’t? Uber Eats screwed up big time. P.S.: The rude driver attempted to call my cell but I did not answer and blocked his number… The nerve!!!
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