Didnt think it could get worse than JustEat, but these guys manage it. If there is ever a problem with your order, customer service will only deny you are eligible for any sort of refund, and copy paste stock phrases multiple times. They then end the chat within 5 seconds of no response, so you dont even have time to write your reply. No way to escalate other than via bank chargeback. This sort of dishonest dealing should be illegal, as it amounts to nothing more than fraud.
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