Utterly disgraceful service from UberEats.I ordered a takeaway from Tong Kanom Thai (Harrow Rd) and waited 90 minutes, only to receive a message at 9:45pm saying the order had been cancelled. No food, no explanation, nothing.What makes it even worse is that there is no option in the app to report an issue or make a complaint. No customer service contact, no chat, no phone number — just a dead end. For a company as large (and expensive) as UberEats, the complete lack of accountability is shocking.I was left late at night with no dinner and no way to resolve it.This is absolutely unacceptable, and UberEats should be ashamed of how little it values its customers.Avoid if you actually want food or customer service.
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