What an absolute farce. My first Uber Eats order wasn’t picked up because no driver wanted to come out this far, so it was cancelled. Thinking I’d entered the wrong address, I reordered.When I realised the mess unfolding and tried to cancel the second order, the app told me I’d still be charged because a driver had finally picked something up. I even called the pizza place to get clarity, and they flat-out refused to take any responsibility.What turned up? The original pizzas from the first order – stone cold, stale, and clearly abandoned somewhere for ages.Uber Eats blamed the restaurant. The restaurant blamed Uber Eats. The in-app “help” was completely useless. No ownership, no support, just a lot of shrugging and a cold, expensive disappointment.Never again.
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