I would give them 0 stars if I could. I ordered from a restaurant three years ago, never received the food and didnt get a refund either. Disputed it with my bank and I was actually penalised by Uber Eats who left a pending balance on my account, which I had to pay for to use Uber Ride. I finally wrote a complaint to head office. They confirmed I was treated badly and said I would get a full refund, finally after three years?!? and its been ages and I havent got - clealy a violation of customer service basic laws. Still chasing them up, they clearly just lied about giving me a refund and wasted my time even more.
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