I placed an order through McDonald’s app. I inputted the right address (had proof on my receipt emailed to me) for then uber eats to have a completely different address on the order at an address 20 minutes away. My order arrived 50 minutes after it had left the restaurant. According to uber eats support I’m not entitled to a refund because it was delivered in an acceptable amount of time and it wasn’t their fault. 50 minutes and the food was cold!!! Disgusting customer service. Won’t be using the McDonald’s app for delivery or uber eats again.
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