This company has truly gone from bad to the absolute worst regarding customer focus and service. I am seriously considering initiating a boycott against them due to their predatory pricing, worsening estimated delivery times, and, most importantly, their completely ineffective automated customer service system. The company seems indifferent to customer needs. We ordered beverages as an add-on to our meal, but they failed to confirm the delivery address linked to a different location, resulting in the driver leaving the items at another site because they claimed they couldn't reach us by phone. HOW CAN YOU CONTACT A TOURIST WITHOUT A LOCAL NUMBER?! We attempted to reach customer service through every available channel, but the automated system led us in circles. This is the worst company with the most disappointing product and policies, compounded by abysmal customer service.
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