I placed an order, and the delivery driver picked it up but then went to collect another order far across the city, going in the opposite direction. It took over an hour for our food to arrive, and it was cold and incomplete. I filed a complaint but received no response for four days, followed by a denial of reimbursement. The service has become less reliable than others, and the delivery charges are outrageous, which they seem to ignore. I wouldn't recommend it at all.
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