We have recently noted a rise in rude and aggressive conduct from certain drivers. Unfortunately, it seems that the company does not adequately screen its drivers, allowing almost anyone to join without proper evaluations to assess their fitness for the role. This lack of oversight adversely affects the reputation of restaurants, as some drivers confuse orders or, in some instances, even remove items from them. We firmly believe that the company should adopt a more comprehensive hiring process, including interviews and background checks, to ensure that drivers uphold professional standards.
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