I ordered from a sandwich shop through a delivery service in Canberra, and the experience was quite frustrating. The food arrived soggy and was not toasted as I had requested. I paid extra for toppings, but they were not included. Even more concerning, I received a full-sugar beverage despite clearly stating my need for a sugar-free option due to a medical issue. This has not been an isolated incident — they consistently make mistakes. I have tried several times to resolve this, but all my efforts have been in vain. There has been no sign of care or willingness to address the issue.
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