Constant long wait times for food.
Drivers cancelling one after the other.
It would even seem that Uber is sending drivers to the restaurants too early, long before the food is even ready.
The deals on offer from UberOne are often worse or comparable to normal users as well. The subscription offers no real benefit.
Further to this its a complete headache to get to a member of the customer support team. When I eventually did get through to a member in most most recent experience there was no response at all so whoever is there is asleep at the keyboard.
Do yourself a favour and use Deliveroo instead. Always have a better experience with them.
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