Just awful, no care for customers. A lot of money wasted time and time again. Most orders placed there were issues with, one time they nearly cheated me out of my money for a £100+ order I made when they only delivered one or two of the items! They were going to get away with it until I kept advising I am willing to take legal action etc. I don’t know who is running this company or app but the treatment I’ve received in countless occasions is extremely shocking and anxiety inducing…which no one expects as the app is supposed to help and make things smoother and convenient when it comes to having your meal delivered. It is very very difficult to use the app to gain a resolution as well and they direct you to the app when you call but it’s almost impossible to get help when you go on the app regardless. I’ve finally stopped wasting my time and money and will be shopping with the many other companies out there including Ocado and Amazon Fresh for healthier options with customer service and care.
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