I have used Uber Eats for a while now but will no longer do so. I will be deleting my account as soon as I complete this review. There have been times when I was waiting for my food, it was late and I was unable to drive to get food. I am also a senior citizen and choose not to be out at night, in addition to having issues with Sciatic pain which sometimes made driving difficult. Waiting for food to come, then going in on my phone to see a message stating that the driver ran into trouble and my order could not be delivered. Then I ran into a map issue. I don't know why all of a sudden, there is a problem with the address. One driver called and said he was having problems finding the house. When he explained to me where he was, I told him he was on ____ Place and that he needed to come around the corner to ____ Street. My next order, said DELIVERED, I said I don't know who they delivered it to, but it wasn't me. I ordered food today, and it said DELIVERED.... Not to me! The driver took a picture of the front of the "delivery house", and of course, the house was not mine. When I went in to see how my address was a problem, I saw "previous address", which was correct, and then "Nearby Address", which was the ---- PLACE address. I don't know why my address was changed in their system to "Nearby Address', and of course, there is no live person to talk to for answers, the telephone number given is no longer in use. I will say thatThere was no problem getting the money refunded to my account, nor was there a problem asking for the amount to be credited for future orders.
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