Horrible, greedy, disgusting company. Every time I use this app it gets worse. First they made it impossible to chat with customer service through the app (the bot literally doesn't let you type and only gives you some pre-selected options), then they cut their customer service phone line so there is genuinely no way to speak to a customer support rep, now they have removed the option to edit tips, etc. etc. I have never ever seen a company this massive and influential be able to get away with the WORST customer experience I have ever seen. It's actually unbelievable.
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