ubisoft.com

1.2
1.2 Based on 41 reviews

Enriching players lives by creating memorable and meaningful gaming experiences. Ubisoft may have 19,000 employees in offices and studios around the world, but the company began with a family. At Ubisoft, we create worlds for everyone. We are dedicated ...

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Helios
Worst support ever. I email them about me losing the email, and they tell me to verify by sending a

Worst support ever. I email them about me losing the email, and they tell me to verify by sending a code to the email I don't have access to. Also, their support team is made up of bots. Every support ticket I've sent seems like it's been answered by ChatGPT. If you lose your Ubisoft account, don't try to recover it.

1
Date of experience: Mar 17, 2026

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Business Details

  • Enriching players lives by creating memorable and meaningful gaming experiences.

    Ubisoft may have 19,000 employees in offices and studios around the world, but the company began with a family.

    At Ubisoft, we create worlds for everyone. We are dedicated to enriching the lives of our players by developing high-quality games that resonate with all kinds of personalities, bring people together, and allow everyone to learn and grow while having fun.
    See more

  • email trustpilot@ubisoft.com
  • language https://www.ubisoft.com

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