Spent over $10,000 on plantation shutters and the last order came with 2 shutters came upside down to the rest of the order of 11 windows and incorrectly measured with the mid rail not matching the mid rail on the windows. They blamed the factory in China and fixed one of the shutters and refused to fix the other one. I was told to pay another $650 for a new one if I wanted it replaced. It came as 1 big shutter instead of 2 smaller ones, doesn’t line up with the window and the person that measured it didn’t know how it would come as apparently the computer in China works out how it should be made. Beware before you order thru this company as you don’t know what your getting until it arrives then it’s too late as they make you pay up front before they fit them and then won’t help when their is a problem
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