I took two laptops in for repair and should have been wary when they quoted high prices and then offered steep discounts if I signed up for their insurance. One laptop was returned a couple of days later, but the same issue recurred within an hour. They kept both machines for almost a month before informing me they couldn't fix either and needed more money for further attempts. I ended up paying $200 just to get back two laptops in the same condition. It was a frustrating experience, especially trying to exit their pointless insurance plan.
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