My xbox series x quit working so i took it to ubreakifix because their add said free diagnosis. The employee at the counter said I had to pay $65 for a diagnosis because they would have to take it apart. After two weeks I had to call them because they hadn't called me. Turned out it had already been fixed but Nobody thought to let me know. All they had to do was reset it which doesn't require being taken apart however they still charged me the $65 diagnosis fee plus an additional $65 to reset it.
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