I had my xbox sent to them through Asurian/Verizon home device warrant. My xbox 1 had overheating warnings on the screen, I could turn it on get to the home screen but it shut down in a couple of minutes.
They sent it back to me, the problem was thermal paste reapair. but now the Controller needed to be paired all I see is a back screen with a controller with flashing x button. WTF am I seeing this when this was not an original issue? I shouldnt be pairing a controller on this device when I never had to do so before. UbreakIfix people screwed this up somehow. I refile the claim send it back to them.
I get an automated vague text message from Asuran that xbox is fived and being sent back claining that it is working. I get it back same issue, no pairing controller with device. Claim gets reiled again.
I will keep writing bad review to ubreakifix until this gets resolved.
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