I ordered 2 items from Ubuy, they charged me 120$ for express shipping to be delivered by: Fri, Mar 27.
Pick up by DHL was on Thu, 02 Apr 2026 and delivery on Tue Apr 07 2026 at 09:05.
Meanwhile they lied, manipulated me and refused to cancel the order and refund the money (I have the emails to prove it). When cornered, they will ignore your emails. They promised to refund the difference between standard and express shipping, now they are promising a credit to my Ubuy account! This not a refund.
Please know that when you have a problem with Ubuy they will fail all the commitments they pledge on their website. Buyer beware.
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Ubuy, your trusted global shopping companion! Since 2012, we’ve offered a seamless global shopping experience, now in over 180 countries, connecting you with top brands and over 300 million products. Explore items from the US, UK, China, and more, all from home. We provide secure payment options like Stripe and PayPal for hassle-free shopping. With a user-friendly website and partnerships with FedEx and DHL, Ubuy ensures convenience and reliability for all your shopping needs!See more
