UC Health is absolutely the WORST!! I work for a school district in Colorado Springs and we have the unfortunate mandate that UC Health is our medical provider. I frequent many different schools within the district, and as a result, am exposed to many different germs. I, (in the past), have contracted sinus infections, so I know what the symptoms are. Fast forward: I am on Spring Break as of today and am supposed to travel for the Break next week. I have the extreme symptoms of a sinus infection and tried to get an appointment with my primary Doc, and he was not available. I made an appointment with a tele-doc, (her name is Jennifer Carrol, PA). During the appointment, she made the determination that my symptoms are not sufficient enough to warrant a course of antibiotics, even though my past records show that this is the correct course of action. I asked to speak with her supervisor and Jennifer Carrol gave me a fictious name of a fictious supervisor!!! I am absolutely DISGUSTED with UC Health! I even told the PA, (Jennifer Carrol), that I was absolutely disappointed that I had to pay a co-pay, and SHE was going to get paid, for a complete waste of time and money. Her response: Hope you have a good day!REALLY!!!!
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