uchealth.org

1.1
1.1 Based on 28 reviews

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Ken R.
Endoscopy Lab

On Aug 12, I went for a routine Endoscopy which was probably not needed in the first place since my symptoms were not serious, but was led to believe this was for determining whether I needed surgery, which was the process 5-6 years ago. Which I later I did require and which was immediately successful. That was Rose Medical Center, not UC Health. At this latest procedure, they not only explored but went ahead with a procedure that has caused more discomfort and concern than when I went in.Here's two things to know:1. Calls to reach the lab have been complictaed and time consuming, getting told different numbers, pushing too many numbers and only being able to speak with an intermediary to the providing doctor who then gives his advice back to me through the assisitant. That, of course, leads to absolutely no immediate feed back which starts the entire mess of the commuciaction process of retruning messages. Awful system.2. But here's the bottom line: I believe they "fixed" something that did not fixing and. in doing so, created medical issues that I NEVER , EVER had before.

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Date of experience: Aug 12, 2024

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