We have been patients of UC Health for 5 years and recently have been in regular contact with the providers (ACL surgery, PT etc over the last 2 years). We just received a letter from their attorney’s office for 2 bills that were not paid…I am shocked they would turn us over to an attorney versus just calling us or asking us in person! No doubt there could have been a problem with our secondary insurance, but a charge from 2 years ago without a phone call? Unacceptable, we have a zero balance on our account from the last year of being a patient.
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