This organization makes it way too difficult to get care in any way. I tried making an appointment with one of their providers and I had a referral. They lost the referral and I had to get another one. They were so rude about it. They then told me that I couldn't get an appointment for 3 weeks and if I didn't want that one, I would have to wait 2 1/2 more months. I explained that I also needed a biopsy and could I get that scheduled sooner. The employee tells me that the doctor performs the biopsy, so I can't get one for several months. I questioned this because a biopsy is usually considered more urgent. She mocked me and said people don't die of thyroid cancer "for years". This is so bizarre to me. I was able to get a biopsy on my breast in an imaging center and all the research I've done indicates that a radiologist, not an endocrinologist, performs the biopsy. So, I tell her this and she admits she just made it up. You can't get help here.
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