uchealth.org

1.1
1.1 Based on 28 reviews

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Hudson Turner
Great and clean hospital- Dr. Phinney is amazing! Nursing staff lacks bed side manners

Great and clean hospital! I recently rec'vd a hernia repair surgery through Dr. Phinney. He's truly an amazing, intelligent, kind, warming soul and overall terrific Doctor (Thanks Doctor). Glad he did my repair, considering I had no idea what to expect. The 2 stars are more focused on the Pre-op Nurses whom lack bed side manners, sympathy and empathy. IV scare me, I told them- they didn't really take that into consideration on their approach giving me an IV. I had several nurses who could not insert an IV into me (I'm one skinny girl) and treated me as if I was a game. My "main nurse" poke me twice and on the second time hit a valve? She didn't even care (my bruise from that took days to heal). Long story short, I had 4 nurses who attempted inserting an IV into me. I told them based on what I was going through at the time (being poked and poked and poked) I rather have a baby (I've had 4- they didn't understand that comparison of course). Young nurses who lack the sympathy/empathy dept and professionalism dept. With that being said, my Doctor made up for my overall experience. I hope the Pre-Op manager reads this review, and takes into heart on coaching their young nursing staff...

2
Date of experience: Jan 25, 2024

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