I am so moved and grateful for the outstanding care I have received from the neurosurgery staff and especially the MSK consultant I saw yesterday Dr. Matteo Bernardotto. As a whole they have beyond no exaggeration saved my Christmas. The clinic was running an hour late due to a fire alarm being set off by of all things burnt toast. Despite this Matteo went above and beyond to listen and did an injection. in addition to what I had performed 10 days ago that FINALLY has left me pain free after years of excruciating pain. Though surgery is probably inevitable to solve my disc issues indefinitely ; I cannot express my gratitude enough for the gift of a pain free Christmas . This hospital is a national treasure and I feel so blessed to receive such world class care by the NHS. Huge thanks to all the staff working tirelessly there for doing such extraordinary work despite all the challenges. The lovely receptionist even loaned me his portable phone charger which was so gracious. If you are ever blessed enough to be referred to UCL thank your lucky stats as they truly care and the support and care I’ve received far surpasses expectations of what I expected from an overburdened underfunded NHS that for most is an absolute lifeline where private care is financially beyond reach. It’s not until we are faced with a serious health issue that one can appreciate treatment that is thoughtful empathetic and effective. God save the NHS. 🙏🏻
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