The products are great. I was a big fan of UCO. However, their customer service team is terrible. I broke a plastic switch spork and tried to get a replacement, as they claim on their website that all plastic sporks are entitled to a lifetime warranty. However, I was never able to make a warranty claim. The customer service team misunderstood that I had a titanium one, which only had a 1-year warranty. After I clarified that it was a plastic one, they simply disappeared and did not respond to any of my emails.
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Lighting and Firestarting Accessories for Camping, hiking, Outdoor Adventuring and living...
