I used Udemy for YEARS, and had an old account with like HUNDREDS maybe THOUSANDS of dollars in courses on it, and I hadn’t completed them all yet.So I try to go back to my old account to see my courses, and I can’t get into my account, not because I don’t know my old email and password (because I do), but because they took it upon themselves to add MFA to my account without my consent. So now I can’t login with my email and password, now I have to use a code they sent to my email to login.But I can’t get into that email, because it’s trying to send a code to a phone I no longer have! (I hate these companies…)So I told them what happened, I know my email and password, but they won’t let me access my account without proof of purchase (bank statements, card numbers, etc) - but like I said, this is an old account, I bought all this stuff years ago, and these cards have long expired and the information is gone.So I know my email and password to login, but they changed my settings without my consent, and they won’t give me back access without me giving them info I no longer have. I’ll never spend a single penny on them ever again, and I’ll never recommend them to anyone else ever again. I’m glad to see they have a 1.9 rating. I hope they collapse.
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