udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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juju008894
To Hell with Udemy.

I used Udemy for YEARS, and had an old account with like HUNDREDS maybe THOUSANDS of dollars in courses on it, and I hadn’t completed them all yet.So I try to go back to my old account to see my courses, and I can’t get into my account, not because I don’t know my old email and password (because I do), but because they took it upon themselves to add MFA to my account without my consent. So now I can’t login with my email and password, now I have to use a code they sent to my email to login.But I can’t get into that email, because it’s trying to send a code to a phone I no longer have! (I hate these companies…)So I told them what happened, I know my email and password, but they won’t let me access my account without proof of purchase (bank statements, card numbers, etc) - but like I said, this is an old account, I bought all this stuff years ago, and these cards have long expired and the information is gone.So I know my email and password to login, but they changed my settings without my consent, and they won’t give me back access without me giving them info I no longer have. I’ll never spend a single penny on them ever again, and I’ll never recommend them to anyone else ever again. I’m glad to see they have a 1.9 rating. I hope they collapse.

1
Date of experience: Apr 30, 2025

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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