I signed up for Udemy with the clear intention of trying the monthly Personal Plan. I selected it because I wanted to test the platform before committing. Instead, I was immediately charged almost $300 for an annual subscription I did not agree to.I contacted Udemy immediately to ask for a refund, thinking it was just a mistake. Not only did they ignore my request completely, but I never even received a basic response. Not a word.I tried everything — emails, the help center, even reaching out through different channels. I cancelled the subscription the same day, but the damage was already done.My bank refused to help because technically the payment “went through,” even though it was deceptive and unauthorized. So now I am stuck with a full-year charge I never approved, and a company that shows zero respect for its users.Udemy might have good content, but their customer service and billing practices are deeply unethical. If you care about transparency and being treated with basic decency, avoid this platform.
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