Customer Care at Udemy has really gone downhill. Udemy sent me an email offering me 80% discount on certain courses. I put 3 of these courses in my Cart. I applied their supplied Promo Code. And the discount ended up being 61%. I used their new Contact button. And got a series of useless questions by a remote assistant, getting nowhere. Eventually, I was connected to a real person who could give me no useful advice. Obviously, there is a technical fault but Udemy could do nothing to rectify it.They have a new system, trying to save money, no doubt. And by the way, I tried to make a complaint to them but this is also impossible to do.
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