I purchased a course on Udemy called "The Complete IELTS Course (General) | Band 7+ | 2024 Update", but I found it wasn’t suitable for my current level.I only watched about 3% of the content, and I’m still within the 30-day refund period. However, the platform won’t allow me to request a refund, and I’ve tried everything — the chatbot doesn’t help, there’s no human support, and even my email to udemy.com has been ignored so far.I also reached out via Twitter and received no response.This experience has been frustrating, especially when trying to get help before the refund window closes. I hope Udemy will see this and resolve the issue by issuing a refund.All I want is fair treatment and a proper response.
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