udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Sandy Coleman
I was at work-course ran by mistake, no real help from support

I was at work-course ran by mistake, no real help from supportI bought a course today and it started playing on the Udemy app while I was at work. I didn’t realize it was running in the background, and now the system says I watched too much to get a refund.The course isn’t what I expected at all — I can’t listen to the instructor’s voice, and it doesn’t teach actual soap making.I’ve tried to get help through the chatbot but it won’t let me speak to a human. I just want a real person to hear me out and issue a refund. This feels very unfair

1
Date of experience: Jun 09, 2025

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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