I don't even know where to begin. I used to love Udemy. The courses were easy to find, the site had beautiful colors and it was easy to navigate. Now? I don't know what happened. First, you can set up a password, but you'll never use it. They will insist upon emailing you a code every time. I reached out to customer service, asking them to switch me back to a password entry. Logging into my email is annoying and takes twice as long. They said they wouldn't. After it took forever to figure out how to reach someone at udemy, they said they were "unable" to help. So now even though I have a password, I have to constantly log into my email to receive a code. And no option to change it. They took it upon themselves to enable two-step verification in my account, without asking me, and there is no way to disable it. The site also automatically logs me out, restarting this whole process. By the time I log in, I'm too frustrated to learn anything. I also asked if they could fix that, and they said no.The site is now ugly. The courses are all crammed together. The content only works about half the time. The app is always buggy. And it's more about "learning with AI" than the instructors I paid to listen to. I can't say that I despise the new experience enough. I'm writing this review, hoping they will listen and change it back to a better experience.
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