udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Yuri _B Yuri
Auto-refused refund after watching 4% of course

My refund request was denied by Udemy’s automated system, even though I have only watched 4% of the course “100 Days of Code: The Complete Python Pro Bootcamp”.The rejection message stated that I had watched “too much of the course”, which is clearly not the case. I completed only 23 of 633 lessons, which amounts to roughly 4%.I tried to contact support via the Help Center and Chatbot multiple times, but I am stuck in an endless loop and never get to speak with a human. I also emailed to udemy support and received a response that the mailbox is no longer monitored.This situation is highly unfair and contradicts your 30-day refund policy. I kindly ask you to review my case and approve a manual refund.

1
Date of experience: Aug 04, 2025

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  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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