I used to be a big fan of Udemy. Over the years, I bought more than 30 courses and genuinely got value from many of them. But after my recent experience, I’m extremely disappointed — and honestly feel cheated.I purchased a new course that looked decent in the previews. But once I actually enrolled and started learning, I quickly realized it was terrible — low-value, outdated, and poorly delivered. So I did what any user would do: I requested a refund.Then boom — I got hit with a message saying I’d “consumed too much of the course” and was no longer eligible for a refund. No exact percentage. No transparency. Just a vague rejection. At that time, I had only watched 8% of the course. Let me ask a basic question: how are we supposed to know a course is bad if we’re not allowed to watch enough to judge it?Look, if you want to remove the 30-day guarantee altogether, fine — just be honest about it. Don’t pretend to offer a fair refund policy and then use hidden rules and technicalities to deny users who are genuinely disappointed. That’s not just misleading — it’s a betrayal of trust.I didn’t just regret the course. I regretted the decision to trust Udemy again. And when I tried to fix it, you made me feel worse. You ruined my day over a few bucks and a broken promise.If anyone asks me about Udemy from now on… well, I think you already know what I’ll say.
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