udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Farhad Rustamov
Suspended After Gift Refund–Ticket #10208728

My account was suspended even though I did nothing wrong.A friend gifted me a course using the official "Gift this course" feature. Payment was made legally via his card.Later, the course was automatically refunded by the system — not by me or him. Still, I was flagged for “abuse”.I never added a card or did anything suspicious. I only accepted a legitimate gift.I shared all proof (receipt, gift info, coupon) and even said they can delete the course — I’ll repurchase it myself.Yet all I received was generic replies. No proper human review.🎫 Ticket: 10208728I ask for a fair escalation and manual review. Otherwise, I’ll consider next steps.Disappointed.

1
Date of experience: Aug 05, 2025

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  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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