udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Melinda B.
Udemy's 30 day course refund is a lie and a scam

Before taking two courses, Udemy stated that there was a refund if I was not satisfied with the courses. The quality and depth of the courses I took on short term trading and trading options was at a child-like level. Some of the setups seemed more like a joke instead of a serious discussion of a strategy with an edge.But even worse was to come when I applied to Udemy for a refund. The first refund was denied because I had already gone through 8 of the 24 units. I'd already looked at one third of the course so I could not be refunded!!!! How else could I get a fair idea that the course was consistently rubbish???The excuse for the other course refund denial was that it was too close to the 30 day refund window!!!!!!! I had the refund expiry date in my calendar and thought is was okay to wait until a couple of days before.Udemy must have a book full of pathetic refund denial excuses, and they never have any intention of refunding for any of their crappy courses. The stated 30 day refund they offer before you take their course is a lie and a scam.The takeaway is, don't ever expect a refund if the course you take is a complete waste of time. And don't take any of their courses in the first place because from my own experience (and I've heard from others), most of their courses are complete beginners rubbish. PS. Also, it's impossible to communicate with anyone directly in Udemy about anything, so they know they're crap too.

1
Date of experience: Jul 20, 2025

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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