I have recently become self-employed so bought the Personal Plan as it seemed like a cost-effective way to get access to a wide-range of courses on different subjects.This was a mistake - the Personal Plan experience is atrocious. 1. They claim the courses included in the plan are curated but this is not true as some of the top courses on the platform are not included.2. Once you get the plan you no longer see courses that aren't part of the plan - presumably this is to disguise how many courses aren't part of it.3. Unlike the Business Plan you don't Enrol on courses in the Personal Plan - you have to add them to a List which isn't even searchable making returning to courses you've started cumbersome.4. The "Recently Viewed" list frequently does not work so you can't even reliably use that to return to the last viewed course.5. I have courses where the UI says "Start Course" that I am at least 30% through.Worst of all, Customer Support is virtually non-existent.The quality of the courses ranges from very good to abysmal but I have personally never had an issue getting a refund on the bad ones. Overall, some of the courses are good and if you pay the weekly sale price they can be picked up for £12.99-£14.99 they are good value. If you buy a bad course you can get a refund.The Personal Plan however is appalling and should be avoided.
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