Was gifting a course for a friend, trying to use their discount offer which would place the course at €14.99Go through the checkout process without paying due attention to the value presented on the last page which I only later realize when reviewing the receipt email and Paypal movements that I was actually charged €54.99Asking for a refund from page is impossible for gifted courses, a direct support link is unclear, you have a bot that appears to create a ticket but you have no proper way of tracking if this is actually working or not, and have not received a response so far.Via Paypal I'm advised to email an address which states it's only an automated system and directs me to use the chat bot, so this seems to be the only gateway.Regardless of the support, it seems a pretty abysmal experience (nevermind probably illegal bait and switch) that somehow a product is discounted but somehow the system still allowed full price to be paid for it.
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