udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Lillian Butler
Udemy Abruptly Closed My 13-Year-Old Account with $1,000+ in Courses—No Explanation Given!

I have been a loyal user of Udemy for over 13 years, having signed up when the platform was still in its early stages and offered only a limited number of courses. Over the years, I have invested in my education by purchasing approximately 110 courses and spent more than thousand USD on my account.This morning, I was shocked to discover that Udemy had suspended my account without prior notice or explanation. When I inquired, I was told that my account was accessed from a banned country. However, this claim is entirely unfounded. In the past few years, I have only traveled to Turkey and Senegal, neither of which are banned countries. Udemy has failed to provide any concrete evidence to support their allegation.It is deeply disappointing and unethical for Udemy to abruptly close an account that has been active for over a decade, especially without providing proof or a fair resolution. I am left feeling betrayed by a platform I once trusted for my educational needs.I want to make others aware of this situation. Your Udemy account, along with all the courses you’ve purchased, could be suspended overnight without warning or justification. When choosing an online learning platform, it is crucial to select one that values its users and operates with transparency and integrity.I will continue to pursue this matter through all available channels until I either receive a full refund for all my purchased courses or my account is reinstated. Udemy’s handling of this situation is unacceptable, and I hope this serves as a warning to others about the risks of relying on such a platform.Shame on you, Udemy.

1
Date of experience: Feb 14, 2025

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  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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