udemy.com

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2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Jordan Rogers
Udemy Suspended My Account Without Cause – A Warning to All Users!

I never expected to be writing this, but Udemy has proven itself to be an unreliable and deceptive platform that arbitrarily locks paying users out of their accounts.I purchased multiple courses on Udemy, believing that I would have lifetime access as advertised. However, without any prior notice, they suddenly suspended my account, barring me from accessing the courses I paid for. I have provided them with every single piece of information they requested—receipts, account details, proof of purchase—yet they continue to stall, refuse to reinstate my account, and provide misleading responses.The Alarming Truth About Udemy’s Practices🔴 They suspend accounts without warning, blocking users from their purchased courses indefinitely.🔴 They drag out the resolution process while preventing access to content YOU PAID FOR.🔴 They mislead customers by asking about irrelevant transactions instead of addressing the real issue.🔴 Their order confirmations omit crucial payment details (e.g., last four digits of the card), making it impossible to verify purchases independently.🔴 They act as if they own your courses, shutting you out at will, despite your financial investment.The Reality of Using UdemyIf you think you “own” your Udemy courses, think again. At any moment, they can decide to revoke your access and leave you with no recourse. No matter how much money you’ve spent, you are at their mercy.I have cooperated fully, yet Udemy has done nothing but delay, misdirect, and ignore the issue. If they can do this to me, they can do it to anyone. This is not just poor customer service—it’s deliberate deception and a direct violation of consumer rights.Consider This Before Using Udemy Again✅ Your account is not safe—you can be locked out at any time, without explanation.✅ Udemy will take your money but won’t protect your access.✅ Their support is evasive and manipulative—don’t expect a resolution when you need it.✅ You have no real control over your purchases—what you paid for can vanish overnight.This is a serious warning to all users: If Udemy can arbitrarily take my courses away, they can do the same to you. Before spending another cent on their platform, ask yourself: Do you really trust a company that can erase your access at will?If you have had a similar experience, speak up. Let’s hold Udemy accountable before more users fall into this trap.#UdemyScam #OnlineLearning #ConsumerRights #AccountSuspended #AvoidUdemy

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Date of experience: Feb 01, 2025

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  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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