I've had a couple of good courses on Udemy, which is why, when I required support, I was hugely disappointed.The support system is such that even after you've thoroughly read their help (which they direct you to) and tried to defeat their help bot (which still directs you the help you've already read and was no help), they will still send you an email SENDING YOU TO THEIR HELP. Still have no idea if the issue I have can be fixed, or they can refund.There was no automatic refund, despite me apparently being able to have one for 30 days.I'm not sure of their business model: keep accepting the customer's money, until they need support, then accept the loss?
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