udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Jerry Cooper
They Block My Access for No Reason

I've been a member of Udemy for 4 years. I had so many courses and spent too much money. They blocked my access to my membership without a proper explanation. All I did was open a new membership and buy a discounted courses for my original membership as gifts. Discounts are always happening. There's no trickery there. Also, you shouldn't block access to a student who has purchased that many courses. I can understand a warning. What exactly have I violated? Either they open my account back or I will start the legal process about it. Open my account urgently. I will initiate legal action. I will never buy a course from you again after my account opened or all expenses paid to me. You are not a reliable company. You don't have a proper explanation. I didn't do anything wrong. This is very wrong what you are doing. You're doing this to a trainee who has spent thousands of Turkish Lira. Look, I'm a lawyer, I know what a contract is in law. What you are doing now is nothing more than trampling on my rights. If I ask for Udemy Credit, you can say we will not refunding. And that’s all. What is access blocking, what kind of reaction is that? Where is the proportionality principle? You are not reliable. Udemy is over for me. But I have purchased so many courses, and for that you will OPEN that access. YOU HAVE TO THIS. Or you'll reimburse me for all I've done for four years. Tell the guy (you can imagine swearing hear, it's up to your imagination) who took this decision, if you are doing an access block, you have to also explain it properly. Your reason isn't even clear. Also I can't get answers from you. OPEN MY MEMBERSHIP NOW. The first thing I do on Monday is to apply to the Consumer Arbitration Committee. I will start the legal process. You don't even realize the damage you've done. I spent thousands of liras at UDEMY.

1
Date of experience: May 19, 2023

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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