udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Cardew Scott
Cancelled free trial and still charged

I signed up for a 7 day free trial - didn't like it and cancelled on the last day of the trial.I was charged the $29.99 so enquired why, they said i cancelled after the cutoff. I had not been charged for the next month, I cancelled and confirmed free trial cancelled yet they charged - and as per requirements to law wouldn't refund unused portion of the pre-paid amount (which was the entire thing). It's not the money it's the fact that these companies think they can hide behind not having to follow legal requirements.

1
Date of experience: Oct 31, 2022

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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