udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Salma Turner
The courses are great but 'support'…

The courses are great but 'support' doesn't have a clue! They took 2 payments for 2 courses but only provided me with one course. I questioned it when I was charged for both and they asked to see my bank statement - I sent it to them. They then wanted me to go through my google account and prove the money had come out - I took an image of my google account and sent it to them. Now they are asking me to contact Google to ask why they didn't get both transaction IDs - now to me this is laziness on their part - they took the money, I don't have the goods but they want me to do all the work for them - what more will they ask for? I'm pretty sure they just want me to give up so they can just keep the money - Not going to happen! Really really bad customer service.

3
Date of experience: Feb 26, 2021

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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