udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
itang38
Locked account without reason or explanation

Purchased 4 courses for around 90 bucks several weeks ago.They disabled my account last week. I think due to the fact that I am using my account from 3 different devices. I emailed their support in order to unlock my account. The only answer I got: "Hello,The Trust & Safety Team at Udemy has identified activity associated with this account, which is in violation of our Terms of Use or our student guidelines. As a result, access to this account has been disabled.Thank you for your time and attention on this matter.Regards,Udemy Trust & Safety Team"No intention or process to get my account back. They do not even explain why they disabled my account. I asked for a refund after that. NO RESPONSE SINCE 5 DAYS! Worst customer support I've ever experienced.

1
Date of experience: Feb 22, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More